Tag: professional email etiquette
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Email Aggression: use LOWER to overcome Passive-Aggressive Notes from Colleagues

Those “As per my last email” zingers aren’t about you—they’re a power play. Decode the subtext and use the LOWER method to pause, reply with clarity, and turn every passive-aggressive note into a leadership moment. Read more
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Email Tone: Practical Tips to Prevent Misunderstandings at Work

Tired of tense email threads? Pause before replying, lead with purpose, choose positive language, format for clarity, and switch to a quick call when nuance is needed—small tone tweaks can prevent misunderstandings and keep your team collaborative, respectful, and stress-free. Read more
